Video conference faq

1080P USB WEBCAM C980 PRO

1. How can I turn the device on/off?

  • When the device is connected to the computer via USB, it will automatically turn on;
  • When it is not connected, it will automatically turn off.

 

2. How can I place the C980 Pro?

The device can be placed flat on the desktop, and can also be used with a tripod.

 

3. How is the compatibility of C980?

The camera is compatible with the mainstream computer systems on the market, such as Windows XP/7/8/10, Mac system, and Android system. It also supports Skype, Zoom, Line, OBS, WebEx, QQ, WeChat, etc.

4. How to adjust the camera picture parameters?
    Please connect the device to the computer and follow the steps below:
    1. Open the eMeetLink software and click on the device picture to enter the setting interface. 
    2. The interface can set the power line frequency (anti-flicker) according to your own needs, and adjust the brightness, contrast, sharpness, saturation, and white balance.
    3. If you want to restore all settings, click "Restore Default Settings".

     

    5. What is the quality of the C980 Pro?

    C980 Pro supports 1080P at 30fps/25fps image encoding output. Its horizontal field of view angle is up to 90°.

     

    6. Can the C980 Pro play sound?

    C980 Pro is a 3-in-1 (camera, microphone, speaker) device, the device supports music/media file playback and can play sound.

      
     

     

    1080P USB WEBCAM C960

    1. How can I turn on/off the device?

    • When the device is connected to the computer via USB, it will automatically turn on;
    • When it is not connected, it will automatically turn off.
       

      2. How can I place the C960?

      The device can be placed flat on the desktop, and can also be used with a tripod.
       

      3. How compatible is the camera?

      The camera is compatible with the mainstream computer systems on the market, such as Windows XP/7/8/10, Mac system, and Android system. It also supports Skype, Zoom, Line, OBS, WebEx, QQ, WeChat, etc.

      4. How can I adjust the camera parameters?

      Please connect the device to the computer and follow the steps below:
      1. Open the eMeetLink software and click on the device picture to enter the setting interface. 
      2. The interface can set the power line frequency (anti-flicker) according to its own needs, and adjust the brightness, contrast, sharpness, saturation, and white balance.
      3. If you want to restore all settings, click "Restore Default Settings".

        5. What is the resolution of C960?

        C960 supports 1080P at 30fps/25fps image encoding output. Its horizontal field of view angle is up to 96°.

           

           
           

          1080P USB WEBCAM NOVA

          1. How to turn the device on/off?

          • When the device is connected to the computer via USB, it will automatically turn on;
          • When it is not connected, it will automatically turn off.

           

          2. How can I place the nova?

          The device can be placed flat on the desktop, and can also be used with a tripod.

           

          3. How is the compatibility of the camera?

          • The camera is compatible with the mainstream computer systems on the market, Windows XP/ 7/8/10, Mac system, and Android system.
          • Mainstream video call software supports Skype, zoom, line, OBS, WebEx, QQ, WeChat, etc.

           

          4. What is the resolution of nova?

          Nova supports 1080P at 30fps/25fps image encoding output. Its horizontal field of view angle is up to 96°.

           

          5. Does the camera come with microphones?

          Nova camera equipped with 2 omnidirectional microphones and supports voice calls. It also features noise reduction.

           

          6. How do I use the camera after I have connected it to a PC via USB?

          • For desktop computers, start video software such as WeChat, Zoom, Skype for Business, or live streaming platforms.
          • For laptops, click the camera switch button on the video call interface to switch to the camera which you have purchased.

           

          7. How to adjust the microphone volume?

          Please connect the device to the computer and follow the steps below:
          1. Open the eMeetLink software and click on the device picture to enter the setting interface. 
          2. The interface can set the field of view, resolution, power line frequency (anti-flicker) according to your own needs, and adjust the focus, exposure, brightness, contrast, sharpness, saturation, and white balance.

          3. If you want to restore all settings, click "Restore Camera Settings".

           

           

           

          AI WEBCAM JUPITER

          1.How can I turn on/off the device?

          It is easy to install, plug and play.

          It is equipped with a damped rotating shaft bracket, which is suitable for almost 100% of the display on the market.

          2. How can I place the Jupiter?

          The device can be placed flat on the desktop, and can also be used with a tripod.

           

          3. Will Jupiter work on my laptop even though it has a built-in camera?

          Yes, once you connect this webcam with your laptop, it will recognize the AI webcam Jupiter. And it will appear in the list of available devices.

           

          4. How to put Jupiter on a tripod?
          5. How to put Jupiter on the computer?
           

          6. How is the compatibility of Jupiter?

          The camera is compatible with the mainstream computer systems on the market, such as Windows XP/7/8/10, Mac system, and Android system. It also supports Skype, Zoom, Line, OBS, WebEx, QQ, WeChat, etc.

           

          7. What is the resolution of Jupiter?

          Jupiter supports 1080P, 720P, 480P, 360P, and other resolutions. 

          You can test it through the following website: https://webcamtests.com/resolution

          Different video software will automatically reduce the resolution to ensure the smoothness of the video.

           

          8. How to avoid conflict with AI when using eMeetLink to adjust the view in up&down, left&right ranges?

          You need to turn off the AI focus function first in eMeetLink and then you can adjust the field of view in the range of up, down, left, and right.

           

          9. How does the Jupiter webcam AI Focus function work?

          The AI focus function of our Jupiter conference room webcam is defined as human-shape tracking and automatic scene zooming. For example, when a person enters the Jupiter streaming camera’s angle range or the person is moving, the Jupiter USB webcam will automatically capture the body shape, zoom the video screen, and keep the video screen at a suitable size.

          10. How to use Jupiter?

          When you use the camera application on your computer, please follow the steps below to ensure the normal use of the camera:
          1.Press the home button, open the computer settings, and click "Privacy".


          2. Select "Camera" and turn on the switch of "Allow apps to access your camera".

          3. Open the Camera and it's ready to use.

          4.If your computer is connected to multiple cameras, click the "change camera" icon in the upper right corner to switch to "AI Webcam Jupiter".

          (Note: If you use it with the conference software, please remember to set the device as the default camera.)

           

          11. How to update the software?

          Please installing the EMEET PC tool eMeetLink

          (Please make sure the network is normal during the upgrade process)

          Step 1: Connect the device to the computer via USB;

          Step 2: Click on the picture of the device;

          Step 3: Click "Settings", click "Check for Updates", confirm the upgrade, and wait for the upgrade to succeed; (Note: Do not plug or unplug the device during the upgrade process) 

          Step 4: Click "OK", unplug it again to make it effective again, and complete the upgrade;

          Step 5: After the upgrade is completed, click "Check for Updates", and it prompts "It's up-to-dated";

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