EMEET STUDIO Privacy Policy

Latest Release Date: December 2024

Welcome to use the products and software "EMEET STUDIO" under EMEET (hereinafter referred to as "products and services")! The products and services are developed and operated by Shenzhen eMeet Technology Co., Ltd. (registered address: Unit 2C, Building A6, Guangming Science Park, Guanguang Road 3009, Guangming District, shenzhen, China.), its subsidiaries and affiliated companies (hereinafter referred to as "we"). Ensuring the data security and privacy protection of users is our top priority. This privacy policy sets out the data collected when you access and use our products and services and how it is processed.

Before continuing to use our products, please carefully read and confirm that you fully understand all the rules and key points of this privacy policy. Once you choose to use, it means you agree to all the contents of this privacy policy.

This policy applies to, including but not limited to, the personal information you actively provide during the use of products and services or that is generated due to the needs of products and services. However, this policy does not apply to the use of your personal information by third parties. We encourage you to familiarize yourself with the corresponding privacy policy before providing information to such third parties.

If you have any objections or questions about the terms of this policy, you can contact us through the contact information published in Article VIII "How to Contact Us" of this policy.

This policy will help you understand the following:

1. How we collect and use your information

2. How we process your information

3. How we store your information

4. How we protect your information

5. How you manage your information

6. How we handle information of minors

7. Changes to this privacy policy

8. How to contact us

I. How We Collect and Use Your Information

We do not actively collect your personal information. We may come into contact with your personal information in the following situations, but we will not actively store it. We collect personal information to operate more efficiently and provide you with the best user experience. The channels through which we collect personal information include:

  • Information You Provide Directly to Us

    When you provide feedback to us, you may need to provide contact information such as your email address and mobile phone number so that we can better respond to and meet your needs.

  • Information We Obtain When You Use the Service

    • System Language

      To provide you with services in the corresponding language, we need to obtain your system language to provide you with convenient policy texts, product descriptions, and related services.

    • Log Information

      When you use our services, to maintain the stable and safe operation of the products and services, we may collect device information, software information, running crash information, and your activities on the user side. We will use this information to analyze trends and manage the software.

    • Cookies

      Cookie is a neutral technology that allows a website server to store data on the client side or read data from the client side. We may collect your information through the placement of secure cookies, identifiers, and related technologies, such as retaining your preference settings, to provide you with a better user experience and services. Any information we collect will only be used in a aggregated form and does not contain any personal information. Please understand that some of our services can only be realized through the use of cookies. If your browser or browser add - on services allow, you can modify your acceptance of cookies or reject the cookies of this App. However, in some cases, if you reject the cookies of this App, you may not be able to use some functions of the App services that rely on cookies.

    • Bluetooth Permission

      It is used to connect to headphones. The functions of this App rely on connecting to your headphones through the Bluetooth function. Therefore, if you refuse to authorize, it will affect the normal use of the functions of this App. During your use, you can choose to turn off the above permission at any time through the "Settings" on your mobile phone to withdraw your consent.

    • Running Crash Information

      To ensure that you have a continuous good experience when using our products, we need to promptly discover and handle problems that occur during the operation of the products. Therefore, we will use Tencent Bugly to collect the running crash information of products and software. We will use this information to continuously optimize our products and services.

  • Obtaining Personal Information About You from Third Parties [None Currently]

    To ensure the stable operation of products and software or to implement related functions, we may access software development kits (SDKs) provided by third parties to achieve the above - mentioned purposes. We will exercise due diligence and conduct strict security inspections on the software tool development kits (SDKs) through which partners obtain information to protect data security.

The third - party SDKs we access mainly serve your and other users' needs. Therefore, when new service needs are met and business functions change, we may adjust the third - party SDKs we access. We will promptly disclose to you the latest situation of accessing third - party SDKs here. We do not currently have access to any third-party SDKs.

II. How We Process Your Information

Generally, we will not share or disclose your personal information with any company, organization, or individual other than our affiliated companies, except in the following cases:

  • You have given clear consent or authorization in advance;
  • It is necessary to provide it in accordance with applicable laws, regulations, legal procedures, or mandatory administrative or judicial requirements;
  • Within the scope permitted by laws and regulations, it is necessary to provide it to protect the interests, property, or safety of our affiliates, partners, you, other users, or the public from damage;
  • Sharing your information is the only way to achieve the core functions of our products and services or to provide the services you need;
  • We handle disputes or controversies between you and others at your request;
  • It is provided in accordance with relevant agreements or other legal documents signed with you;
  • It is used based on the public interest that complies with laws and regulations.

III. How We Protect Your Information

We have used security protection measures in line with industry standards to protect the personal information you provide, preventing it from being accessed, publicly disclosed, used, modified, damaged, or lost without authorization. We will take all reasonable and feasible measures to protect your personal information.

In the event of an unfortunate personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your suggestions for independent prevention and risk reduction, and remedies for you. We will promptly inform you of the relevant situation of the incident via email, SMS, APP pop - up windows, APP notification bar message push, etc. When it is difficult to inform each individual information subject one by one, we will adopt reasonable and effective methods to issue an announcement. At the same time, we will also take the initiative to report the disposal of personal information security incidents to the regulatory authorities as required.

IV. How You Manage Your Information

In accordance with relevant laws, regulations, and standards in China, as well as the common practices in other countries and regions, we ensure that you can exercise the following rights over your personal information:

  • Access and Correct Your Personal Information

    You have the right to access your personal information, except in cases where laws and regulations provide otherwise. When you find that there is an error in the personal information we process about you, you have the right to request us to make corrections. You can contact us through the method described in Article VIII of this privacy policy.

  • Delete Your Personal Information

    You can request us to delete your personal information in the following situations:

  • If our handling of personal information violates laws and regulations;
  • If we collect and use your personal information without your consent;
  • If our handling of personal information violates the agreement with you;
  • If you no longer use our products or services;
  • If we no longer provide products or services to you.

    After you delete information from our services, we may not immediately delete the corresponding information in the backup system, but we will delete this information when the backup is updated.

  • Change the Scope of Your Authorized Consent

    You can turn off the relevant authorization in the system settings of your device by yourself. Please note that after you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the personal information processing carried out based on your previous authorization.

  • Respond to Your Above Requests

    When you exercise the above rights, we may require you to undergo identity verification.

For your reasonable requests, we generally do not charge fees. However, for requests that are repeated multiple times and exceed a reasonable limit, we will charge a certain cost according to the situation. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, require the development of a new system or a fundamental change to the current practice), pose risks to the legitimate rights and interests of others, or are extremely unrealistic.

Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requests. We will provide feedback within the time limit specified by laws and regulations. At the same time, we will continuously optimize our products and services to protect your rights.

V. How We Handle Information of Minors

Our products, websites, and services are mainly aimed at adults. Children should not use our related services without the consent of their parents or guardians. In the case of collecting children's personal information with the consent of their parents, we will only use or publicly disclose this information when it is legally permitted, when the parents or guardians give clear consent, or when it is necessary to protect the children.

Although the definitions of children vary according to local laws and customs, we consider anyone under the age of 14 as a child. If we find that we have collected children's personal information without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.

VI. Changes to This Privacy Policy

We may revise the content of this privacy policy in a timely manner. Without your clear consent, we will not reduce the rights you enjoy under this privacy policy. We will publish any revised version of our privacy policy on this page. If the change results in a substantial reduction of your rights under this privacy policy, we will give a prompt in a prominent position on the website and application settings page before the change takes effect. When there are changes in the types of personal information collected, the purposes of information processing, or the processing methods, we will obtain your consent again. We will also archive the old versions of this privacy policy for your reference.

VII. How to Contact Us

If you have any questions, complaints, or suggestions regarding this privacy policy or personal information protection, you can contact us through the following methods:

  • Send the question to our email address;
  • Mail your question to the following address:

    Unit 2C, Building A6, Guangming Science Park, Guanguang Road 3009, Guangming District, shenzhen, China

    Postal Code: 518000