Product Support
Select a category to find support for your device.
EMEET PIXY
Dual 4K AI auto-framing
EMEET PIXY Wireless
Cable-free 4K AI webcam
Dual 4K AI Panda-Cam
EMEET SmartCam S600L
4K webcam with ring light
EMEET OfficeCore Luna
360° HD voice pickup
EMEET OfficeCore Luna Plus
8-mic 360° pickup, 10hr battery
EMEET OfficeCore M3
360°×5m pickup, 20hr battery
EMEET OfficeCore M2 Max
360° 5m pickup, 4 mics
Service Policies
Return & Refund
30-day hassle-free returns on all products. Find out how to start a return and what to expect.
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After-Sales Service
Warranty coverage, repair requests, and product registration — all in one place.
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Shipping Policy
Free shipping on orders over $49. See delivery times, carriers, and international shipping info.
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Payment Policy
Accepted payment methods, instalment options, and secure checkout — all explained clearly.
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Downloads
Join Our Community
Connect with fellow EMEET users, share setups, and get tips from the community.
Pixy Series Community
The home for PIXY and Piko creators. Share your AI framing setups, streaming rigs, and get early access to firmware betas.
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EMEET Product Community
Discuss all EMEET devices — webcams, speakerphones, and meeting kits. Get help from power users and the EMEET support team.
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Contact Us
We're here to help — reach out through any channel below.
Email
support@emeet.com
Submit a detailed ticket and our team will respond within 24 hours on business days.
Phone
+1 866 312 3636
Speak directly with our support team. Available Mon–Fri, 9 AM–5 PM EST.
Orders
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Enter your order number to get real-time shipping updates and delivery status.
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