What Caused The Decrease in Employees' Engagement?

3 minutes

Based on Gallup's survey in 2021 & 2022 regarding employees' engagement in the U.S., the survey shows "the first annual decline in a decade, dropping from 36% engaged employees in 2020 to 34% in 2021." This pattern will continue in 2022, with 32% of full- and part-time workers engaged and 18% actively disengaged. There was a two-point increase in active disengagement in 2021 and a four-point increase in 2020. As of 2018, the U.S. has a 1.8-to-1 ratio between engaged and actively disengaged workers, down from 2.1-to-1 in 2021 and 2.6-to-1 in 2020. Almost a decade earlier, the number of employed to actively disengaged employees was the lowest in the U.S.

Why Has Engagement Decreased?

Declining employee engagement is a dilution of the value employees get from their work, which is a problem for organizations. What are the consequences of the dilution of the value of employees?

1. Limited Teamwork and Collaboration: Employee engagement is often boosted by teamwork and collaboration, which gives them a supportive network of people they can connect with. Additionally, collaboration allows your employees to ask questions, share concerns, come up with new ideas, and strengthen the bonds between them and the organization in general.

2. Lack of Flexibility: Workplaces often must be flexible where possible, even when they need some structure. Employees who can't adjust their working hours, take an unscheduled day off or work remotely when necessary may lose motivation because they feel unfairly confined.

3. Personal Expression Is Limited: The level of employee contribution to overall operations should be considered by employers when seeking to understand the causes of employee disengagement. Having managers and other company leaders take employees' opinions seriously may make them more engaged in their work.

4. The working environment needs to be closer to their expectations: Many people will encounter such a situation when the manager asks employees to do something different from their expectations or is unlikely. When they do something, they will be dissatisfied.

How to Solve Employees' Disengagement Issues?

How can employees be willing to make more significant contributions to the enterprise? In many companies, it is because of this reason that the wave of resignation has been caused. If we can find out why those successful people choose to leave, and then find the reason from the inside, to improve and optimize their management system. This is a challenging thing.

What factors do we want to analyze that lead to a decline in employee engagement? If we're going to improve employee job satisfaction, what aspects do we need to start with?

1. Solve the emotional problems of employees: If an enterprise wants to solve the problem of employee engagement, it needs to know where the employees are dissatisfied and, if so, where the dissatisfaction is. What else can be improved? And what to do to address employee satisfaction.

2. Please pay attention to the work itself: Good is perfect. If you want employees to have good work feedback, you must start improving yourself.

3. Meet the employees' needs: With advanced communication technology, remote working has been maturely developed, and more and more employees are looking for remote jobs due to flexibility. Businesses should consider adapting to working remotely, especially for Gen Z employees, as Gen Z employees are more flexible when considering a job position.

Select High-Quality Video Conferencing Equipment for communication

Speaking of remote working, businesses are mainly concerned about the lack of communication and the cause of productivity. However, with the advanced development of video conferencing equipment, employees can smoothly collaborate internally and externally. For instance, the EMEET Meeting Capsule is an All-In-One conference room camera for teams that features a 360° 1080P camera, providing 5 video modes to create immersive meeting experiences for multiple scenarios. This would be conferencing equipment that is highly suitable for hybrid work.

Another piece of equipment would be the EMEET SmartCam C960. It is a basic, affordable HD 1080P webcam with noise-cancelling mics that enables natural and transparent conversations, delivering crisp and detailed images with auto light correction—highly recommended for remote working employees.


To sum up, Business decisions should be guided by a company's organizational culture and values to maintain or increase employee engagement. Embracing flexible and hybrid work while maintaining a solid connection between managers and employees - keeping performance, collaboration, employee wellbeing, and the customer at the centre of what gets done. Moreover, they provided managers with the tools and skills to regularly engage in meaningful conversations with their employees.

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