1. How do I join the EMEET rewards program?

If you already have an account on emeet.com, you are already registered. Simply log in to your account to get started. If you do not have an account, register for a rewards account to start earning rewards.

2. Is there a fee to join the EMEET rewards program?

No, the rewards program can be joined for free.

3. I have two EMEET accounts, can I merge them into one?

No. Points accumulated by different members on different accounts cannot be merged or combined.

1. Where can I earn points?

To earn points, you must be logged into your EMEET account at the time of purchase or participate in other eligible reward-earning activities.

2. What should I do if I believe my points were not properly credited to my account?

If you have any questions about your member account, please contact EMEET customer service at support@emeet.com.

3. Do points have an expiration date?

Yes. The points you earn will expire after one year.

4. Can I earn points for transactions made before the rewards program was launched?

No, previous transactions cannot earn points. The rewards program only applies to purchases made after its launch.

5. What happens to my points if I return an item or cancel an order?

If you return a product or cancel an order, the points earned from that purchase will be revoked or reduced.

1. How do I redeem my points for products?

To redeem your points, log in to your account and go to the "Redeem Rewards" section. Choose the product you want and click "Redeem Now," then apply the discount code for the reward on the checkout page.

2. Do I need to pay for shipping when redeeming products?

In most cases, we offer free delivery for redeemed products. However, depending on your location, some areas may require you to pay for shipping. For more information, please refer to our shipping policy.

3. Can I cancel a redemption?

No, once you confirm a redemption, you cannot cancel it. Please carefully consider whether you want to redeem before confirming.