Warranty Policy

1. Warranty Period

 Product Warranty Period
Conference Cameras
2 Years
Accessories 6 Months

2. What is covered by this warranty?

This warranty applies to orders purchased from official EMEET store(emeet.com, Amazon,etc).

The warranty period starts from the date you receive the products.

To qualify for free warranty service, the following conditions are mandatory:
  • The product is within the valid warranty period.
  • You can provide valid proof of purchase(order number, purchase date, invoice, etc).
  • Please clarify the product issue you encountered in the email.

Note: This warranty only applies to the purchasing country/region. Once the item is brought or shipped to other countries, the warranty will be void.

3. EMEET is not liable for:

  • Items whose warranty has expired
  • Purchases without valid proof of purchase
  • Items that have been refunded
  • Free Items
  • Repairs through 3rd parties
  • Non-quality related issues
  • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
  • The product was disassembled, modified, or added without authorization except for the suggestions given in the official product guide.

4. Process

Should any questions during the warranty period, please contact us at support@emeet.com.

We will try our best to support you.