Luna FAQ

1. What's in the box?

It contains an EMEET Luna speakerphone, a USB cable, an audio cable, a USB dongle, a dongle-QSG, a safety guide, and a user manual.

2. Device display of EMEET Luna

3. How to turn on/off EMEET Luna?

  • Long press the power button for 2 seconds to turn on or off the device.
  • When the device is turned on, the equipment status indicator will flash blue with a prompt tone.
  • When the device is turned off, the equipment status indicator light goes off with a prompt tone.
Note: It will automatically power off after 1 hour of inactivity.
 

4. How to connect EMEET Luna?

(1) USB Connection

  • Connect the Luna to your computer by using a USB-C cable, then long-press the power button to turn on the device.
  • When the connection is successful, the status LED light turns green to indicate you.
 

(2) Bluetooth Connection

  • Turn on the Bluetooth setting on your mobile device.
  • Press and hold the Bluetooth button on the speakerphone for 2 seconds to enter pairing mode. In the mode, the status indicator turns blue and flashes.
  • Enter the Bluetooth menu of your mobile device, then select Luna from the available devices list. When it is connected successfully, the device status indicator turns steady blue.

Disconnection

  • Short press the Bluetooth button on the Luna, the device status indicator will turn white. In this situation, if you short-press the Bluetooth button again, the Luna will be connected via Bluetooth immediately.
  • Long press the Bluetooth button on the Luna, the device status indicator turns blue and flashes. In this situation, to connect via Bluetooth again, you need to enter the Bluetooth menu of your mobile device and select Luna from the available devices list.

Reconnection

When the device is turned on, the Bluetooth will be reconnected to your mobile device(the last connected device) automatically. And there is no need to long-press the Bluetooth button to enter pairing mode.
 

(3) USB Dongle Connection

 

Automatically connect

  • Plug the USB dongle into the computer, the Luna will be connected automatically when it is turned on.
  • And the status LED light of USB dongle & Luna will show steady blue.
Note: USB dongle is not included with eMeet Luna lite.
  

Dongle status

 Dongle Status Pairing Mode Connect successfully
Dongle LED Flashing blue Steady blue

    Pairing of USB Dongle

    To pair a dongle with your EMEET device, please operate as follows:
    • Insert the dongle to a USB port, and open the Bluetooth of your device.
    • Open the eMeetLink software to enter the settings interface.
    • Click the search button, then click Luna from the avaliable devices list.
    • When a checkmark appears, the dongle is successfully connected.
       

    (4) AUX Cable Connection

    Audio Input

      Use the 3.5 mm AUX cable to connect the phone to the AUX IN ports of this device. This device will replace the speaker and microphone of the phone.

      Audio Output

        Use the AUX cable to connect the external speaker to the AUX OUT/LINK port of this device. And the audio will be played synchronously with this device through the external speaker.

        5. How to increase/decrease the volume of the device?

        • Short press the "+" / "-" button of the device to increase/decrease the volume of the device.
        • There are 5 sections of the volume. Every twice you press the "+" button, the volume number will increase 20 with status LED changes. Until press 10 times, it will up to the max volume with a prompt tone to remind you.

        6. How to mute the microphone of the device?

        Short press the mute button to mute/unmute the microphone of Luna.
        Just one-click to the mute microphone, no need to click the computer interface via mouse.
        And when the mute function is turned on, there will be a red indicator.

        7. How to use the call button of the device?

        This function can be used on telephone communication and Skype for business when the Luna is connected to your device.
        When there is an incoming call, the device indicator will light up flashes green.
        • Short press to answer and hang up calls.
        • Long press for 3 seconds to reject calls.
        When you use the Luna to answer calls, it will automatically play the call through the speaker.
        When you use your phone to answer calls, it will be played through your phone. If you want to play the call via the Luna, just select it when answering the call.

          8. How to use the Voice IA function of the device?

            (1) What is Voice IA?

            • Voice IA is an EMEET independent research and development acoustic technique. It can offer crystal-clear audio when you call.
            • The core technologies include reliable full-duplex echo cancellation, microphone array positioning & enhancement, Intelligent voice noise reduction & de-reverberation, and multi-speaker role separation.
            • Voice IA is turned off by default. In a quiet conference room without noise, the default mode is generally recommended.
            Note: After Voice IA mode is enabled, in order to maintain a good sound pickup effect, please make a call within a range of 1.5m(4.9ft).

             

            (2) How to turn it on/off?

              • Short press the Voice IA button, the function will be turned on/off.
              • When it turns on/off, there will be a prompt tone (Voice IA ON, Voice IA OFF) and an indicator to remind you.
              Note: When you make a call at wireless state, there will be no prompt tone.
               
               

              9. How to check the Luna's power? How to charge the Luna?

              (1) Check battery level

                Short press the power button when the device is turned on.
                And the device status LED turns green to indicate the battery level.
                 
                When the battery level is low to 5%, the status LED flashes red to warn the low battery.

                (2) Charge the device

                  Please plug the device into an outlet via a USB cable when the device is turned off.
                  When the battery is not fully charged, the status indicator lights up yellow-green and flashes.
                  When the battery is full, the status indicator lights up steady yellow-green.

                  (3) Battery life and battery capacity

                  The Luna has a built-in 2600 mAh battery and when it is fully charged typically supports a 10-hour continuous call.

                  It will take about 2-3 hours to get fully charged if you use a regular household outlet. But the charging time may vary depending on the remaining battery power and battery condition.

                  10. What is the compatibility of Luna?

                  11. How to use the daisy chain(Cascade Function)?

                  • The cascade function requires a EMEET daisy chain cable.
                  • Use a daisy chain cable to connect the OUT/LINK ports of each device.
                  • There are two ways to use the cascading function: 

                  USB Connection + Daisy chain

                  Source light of the device shows green under the USB connection.

                  Source light of the device shows ice blue when Daisy chains another device.

                       

                  Bluetooth Connection + Daisy chain

                  Source light of the device shows blue under Bluetooth connection.

                  Source light of the device shows ice blue when Daisy chains another device.

                  • Microphone Mute button、Volume "+" "-" button、Voice IA button can be synchronized while cascading.
                  • It’s an extension of a mono speaker and microphone to improve the range, not stereo.

                  12. How many participants can be supported?

                  It is ideal for medium size meetings with up to 8 participants.
                  After daisy chain and with its built-in 85dB & 3W speaker, you could hold a meeting with up to 16 participants.
                   

                  13. How to set up my device on the Mac system?

                  Connect your device to the computer at first. Then select System Preferences > Sound.

                  Set Default Microphone

                  Click "Input" under the Sound tab, then select EMEET Luna as the default microphone device.

                    

                  Set Default Speaker

                  Click "Output" under the Sound tab, then select EMEET Luna as the default speaker device.

                  14. How to set up my device on the Windows system?

                  Connect your device to the computer at first.

                  Right-click the 🔊 icon from the lower right corner of the computer, then click "Open Sound Settings".

                   

                  (1) Test the speaker of EMEET Luna on your computer:

                  • Select EMEET Luna as the output device.
                  • Just simply play music or video on any website or software.
                  • Then you can hear the sound coming from EMEET Luna.

                  (2) Test the microphone of EMEET Luna on your computer:

                  • Select EMEET Luna as the input device.
                  • Tap the device or say something.
                  • Then you can see the volume bar fluctuates.

                  15. How to set my device as default?

                  First, search for "Control panel" in the lower-left corner, then open it.

                    

                  Click "Hardware and Sound", then select "Manage audio devices" in sound.

                   

                  Set Luna as the default microphone

                  • Click the Recording tab on the top of the displayed setup window.
                  • Select EMEET Luna under the tab, and then click the Set Default button.
                  • Click "OK" to save your changes.

                  Adjust the microphone volume

                  • Double click the microphone(EMEET Luna) and then click "Levels".
                  • Drag the slider to the volume level you want, and click "OK" to save the changes.

                  Set Luna as the default speaker

                  • Click the Playback tab on the top of the displayed setup window.
                  • Under the tab, select EMEET Luna, and then click the Set Default button.
                  • Click "OK" to save your changes.
                   

                  16. How to start a meeting on Zoom?

                  After connecting your EMEET Luna to the computer, you can start your meeting on Zoom with the following steps:

                  • Click the upper-right settings icon.

                  • Select the "Audio" option, then set the microphone and speaker to “Echo cancellation speakerphone EMEET Luna”.

                   

                  17. How to start a meeting on Skype?

                  After connecting your eMeet Luna to the computer, you can start your meeting on Skype with the following steps:

                  • Click the settings icon.

                  • Select the "Audio & Video" option, then set the microphone and speaker to “Echo cancellation speakerphone eMeet Luna”.

                   

                  18. How to start a meeting on Skype for Business?

                  After connecting your eMeet Luna to the computer, you can start your meeting on Skype for Business as the following steps:

                  • Click the lower left button to select your primary device.
                  • Or click the audio device settings to enter the setting interface.

                  • Select the "Audio Device" option, then set the microphone and speaker to “Echo cancellation speakerphone eMeet Luna”.

                   

                  19. How to start a meeting on Microsoft Teams?

                  • In the Microsoft Teams main window, click your profile picture in the top right of the window then select Device Settings from the drop-down menu.

                   

                  • Choose EMEET Luna as your Audio device(Speaker & Microphone).

                   

                   

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